A live chat is a real-time method of communication between a website hosting provider's support crew and its clients. It is an efficient method to receive some info about the web hosting services or get some issue resolved since you're talking to a live representative. The benefits of using a real-time chat service instead of calling or opening a ticket are the lower possibility of errors at the time you exchange information such as usernames or domain names, the quicker response time as the communication is real-time as well as the fact that you do not have to stay on the chat all the time - you'll be able to do another thing while the agent examines the issue involved. Furthermore, you are able to join a live chat room from any computer that is connected to the Internet, avoiding the phone charges that you will have to pay if you're calling to another country.

Live Chat Support in Website Hosting

As part of the support services that we supply for our website hosting services, you can find live chat support which is online twenty-four seven, even on holidays. You are able to get in touch with us regardless if you already have an account or not, because we can help you with all sorts of things, ranging from providing you with general info on our solutions if you are not our client yet and you are considering to purchase one of the packages, to assisting you with setting up an email account in an e-mail client. Part of the problems are more complex and time-consuming, so you will have to employ the ticketing system that is built-in the Hepsia hosting Control Panel, but we can save you precious time and help you in real time on our live chat for various things.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we provide is online every single day, even on weekends and holidays. It is one of the best ways to find out more about our semi-dedicated hosting services if you do not have an account yet or to have a problem resolved if you are a client and our customer care agents will help you promptly no matter what time of the day you join the chat. In case you are hesitating which package is better for your web sites, if you need advice whether you need a certain upgrade and how to obtain it or when you experience problems setting up an e-mail account on your computer system, you will be able to get in touch with us and we will supply you with the necessary details quickly. Our live chat is available even after our telephone lines are off for the day, which means that when you have an account here, you can be sure that you will always find quick help with any question or trouble that comes up.