A 99.9% Server Uptime
We’ve set up our website hosting system using stable hardware and heavily modified software. Our administrators have installed a modified version of SELinux on all our machines to ensure utmost security and dependability. We have set up a number of denial–of–service protection devices in addition to powerful firewall software to make sure our network is impenetrable and safe.
All our website hosting services packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you select, the guarantee remains the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it is essential to also set up your own network architecture. For this reason, we built a custom–configured internal network in each one of our data centers. Based on top–quality Juniper routers and switches, our internal network allows for tremendously fast data transmission rates and is also completely redundant.
Thus, you will enjoy a 99.9% network uptime in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center as well as in our AU data center, regardless of which hosting offer you’ve picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you are dissatisfied with our services, or if you think that they are insufficient, or if you decide that you need a Linux VPS hosting instead of a cloud hosting plan – you will receive a full refund, no questions asked.
All domain name registrations are non–refundable, but you will keep total control over your domain names even if you close your account with us.
24/7 Technical Support
If you have ever been forced to wait around for hours for an answer, you probably know how maddening this can be, particularly if your website is at stake. That is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our tech support engineers will be available to you and they will get back to you within 1 hour. And the best part is that their average ticket response time is below 20 minutes!