Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Web Hosting Control Panel you’ll find an in–depth Help Center section featuring a plethora of how–to articles and commonly asked questions. They are contributed by our support team of capable techs. Just fill in your question and our smart system will return the most appropriate answer.

  • Top quality support service

  • How–To Videos

  • If you would like to see how a task is fulfilled or how a problem is fixed, rather than just reading about it, examine our compilation of instructional video tutorials. They cover lots of different issues and will help you quickly understand how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7 technical support service with a 60–minute ticket response time guarantee. A team of qualified technicians will be available to you to attend to all the questions that you may have. During off–peak times, a reply will be supplied in even less than 20 minutes.