Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour response warranty with all of our website hosting services packages, meaning that each help question you submit is going to be responded to within sixty minutes max. Our support company members have been taught to promptly overcome any case and to give you on time advice on any difficulty that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is delivered by a crew of certified technicians who will be prepared to answer to your questions immediately. You can easily contact the technical support crew by opening a technical support ticket from your Web Hosting Control Panel or by posting us an e–mail. On business days, you may also call us on the telephone or take advantage of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want support while working on your online projects within the Control Panel, you can always simply click the Help button and pick your question in the selection of posts that will show up. We have as well turned the majority of the content articles into video tutorials. The list of video lessons will load if you click on the Videos press button available on the top right.