Q: What does the web site migration service consist of? Will my website be safe?
A: The web site migration service that our company is offering is free (within a certain limit). We will move your web site(s) to our high–end cloud hosting platform without you needing to do anything. We know from personal experience that switching hosting providers can result in lost information and unwanted downtime. This is why we will perform all that for you at no cost!We’ve got competent administrators whose chief task is to ensure that your web site functions precisely as it did on your old hosting platform. Our administrators are well–versed in transferring custom–made sites, as well as sites that are based upon well–known applications like WordPress and Joomla™.
Q: How long will it take for my site to be moved to your platform?
A: There are a lot of factors to take into account – the overall number of web files, the size of the database, the complexity of the website itself and the present workload of our website migration professionals, etc. Yet, we do our best to implement all web site migrations in a 48–hour time period. Smaller sites are transferred faster – usually in less than 24 hours.
Q: What details will I be required to provide to your Website Migration Department?
A: We do not collect any sensitive details. We will need, however, the login information for your old web hosting account along with the name of the site that you’d like to transfer.
Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
Q: Will there be any outage for my web site?
A: While we move your site, it will be available both in your hosting account with us and in your account with your old hosting provider. As soon as the transfer is over, we will make sure that everything is functioning correctly and that the integrity of your web content is not jeopardized before telling you that the transfer is finished. After that, we will instruct you how to move the domain name to your hosting account with us and how to change the DNS records.
Q: Will my current web hosting provider need to provide any info/help?
A: While we move your web content, your web hosting provider will not be aware of the migration at all. We will not contact them in any way.
Q: Which web hosting providers can you transfer content from?
A: Yes. We support all regular Linux–based web hosting platforms. We do not support Windows–driven web hosting platforms, because we don’t provide Windows web hosting solutions ourselves.Furthermore, we do not support proprietary site building and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.